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Kleia


An AI powered Clinical Medical Office Assistant

Why KLEIA?

Why KLEIA is a Transformation Catalyst

Moves primary care clinics from reactive, staff-driven operations to proactive, AI-augmented, patient-centred models.

Directly addresses the quadruple aim in healthcare:

  • Better patient experience
  • Improved health outcomes
  • Better provider experience
  • Lower system costs

Projected Wins in Efficiency (First Year)

  • 30% reduction in call handling load for MOAs.
  • 30–40% reduction in no-shows through reminders & rescheduling.
  • 20% increase in appointment fill rates from backfilling cancellations.
  • Higher patient satisfaction from faster access and follow-ups.
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From Data to Decisions.

KLEIA as a Healthcare system
transformation catalyst

Patient Data Aggregation & Enrichment

  • Today: Much of patient interaction data (phone calls, questions, reasons for cancellations, care concerns) is lost or unstructured.
  • Transformation frontier: Builds a new layer of patient intelligence that enriches EMRs beyond clinical notes, enabling early risk detection.

Real-Time Practice Analytics & Operational Intelligence

  • Today: Clinics don’t have real-time insights into their operational efficiency.
  • Transformation frontier: Turns clinics into data-driven organizations, with predictive scheduling and resource allocation.

Patient Experience Analytics & Sentiment Monitoring

  • Today: Clinics rely on surveys or complaints for feedback, which are episodic and biased.
  • Transformation frontier: Creates a feedback loop for continuous quality improvement (CQI) turning patient voices into measurable performance indicators.

Population Health & Preventive Care Activation

  • Today: Preventive screenings, chronic disease management, and follow-ups are inconsistent due to limited staff bandwidth.
  • Transformation frontier: KLEIA becomes a population health outreach engine, supporting public health goals and clinic incentives (like those tied to quality-based funding).

Patient Experience Analytics & Sentiment Monitoring

  • Today: Primary care clinics are siloed from community health, pharmacies, and hospitals.
  • Transformation frontier: KLEIA becomes a connective tissue for integrated care, supporting Primary Care Networks’ (PCNs) vision of team-based, coordinated care.

Protecting Patient Data is Our Priority. We are HIPAA Compliant.

Ready to Transform Healthcare?

See how KLEIA can transform your clinical operations and improve patient engagement

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